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	<title>Comments for PBDA</title>
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	<link>http://www.pbda.com.au</link>
	<description>Business Services</description>
	<lastBuildDate>Thu, 26 Jan 2012 23:58:56 +0000</lastBuildDate>
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		<title>Comment on Top Ten Tips for Time Management by Phillip</title>
		<link>http://www.pbda.com.au/pbda-top-ten-tips-for-time-management/#comment-631</link>
		<dc:creator>Phillip</dc:creator>
		<pubDate>Thu, 26 Jan 2012 23:58:56 +0000</pubDate>
		<guid isPermaLink="false">http://www.pbda.com.au/?p=3138#comment-631</guid>
		<description>Ok Christian Inspiration. Next Question.Did You compose your own TO DO list? Did you complete all the tasks in the time limit you set?
Great work if you did.
Now start your next TO DO list, and keep repeating the exercise.</description>
		<content:encoded><![CDATA[<p>Ok Christian Inspiration. Next Question.Did You compose your own TO DO list? Did you complete all the tasks in the time limit you set?<br />
Great work if you did.<br />
Now start your next TO DO list, and keep repeating the exercise.</p>
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		<title>Comment on Australia Day-Hooray! by chapas</title>
		<link>http://www.pbda.com.au/australia-day-hooray/#comment-628</link>
		<dc:creator>chapas</dc:creator>
		<pubDate>Thu, 26 Jan 2012 10:15:18 +0000</pubDate>
		<guid isPermaLink="false">http://www.pbda.com.au/?p=4904#comment-628</guid>
		<description>It&#039;s actually a nice and helpful piece of info. I&#039;m glad that you shared this useful info with us. Please stay us informed like this. Thank you for sharing.</description>
		<content:encoded><![CDATA[<p>It&#8217;s actually a nice and helpful piece of info. I&#8217;m glad that you shared this useful info with us. Please stay us informed like this. Thank you for sharing.</p>
]]></content:encoded>
	</item>
	<item>
		<title>Comment on English-As She is Spoke by sciendosine</title>
		<link>http://www.pbda.com.au/english-as-she-is-spoke/#comment-625</link>
		<dc:creator>sciendosine</dc:creator>
		<pubDate>Wed, 25 Jan 2012 11:47:35 +0000</pubDate>
		<guid isPermaLink="false">http://www.pbda.com.au/?p=4813#comment-625</guid>
		<description>Hello! Just want to say thank you for this interesting article! =) Peace, Joy.</description>
		<content:encoded><![CDATA[<p>Hello! Just want to say thank you for this interesting article! =) Peace, Joy.</p>
]]></content:encoded>
	</item>
	<item>
		<title>Comment on Save Water &#8211; Shower with a Friend by Balu</title>
		<link>http://www.pbda.com.au/save-water-shower-with-a-friend/#comment-592</link>
		<dc:creator>Balu</dc:creator>
		<pubDate>Wed, 04 Jan 2012 10:15:17 +0000</pubDate>
		<guid isPermaLink="false">http://www.pbda.com.au/?p=4771#comment-592</guid>
		<description>Save  water, prevent World War III</description>
		<content:encoded><![CDATA[<p>Save  water, prevent World War III</p>
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	<item>
		<title>Comment on The Twittering Masses by Social Media</title>
		<link>http://www.pbda.com.au/the-twittering-masses/#comment-584</link>
		<dc:creator>Social Media</dc:creator>
		<pubDate>Tue, 03 Jan 2012 08:12:06 +0000</pubDate>
		<guid isPermaLink="false">http://www.pbda.com.au/?p=4627#comment-584</guid>
		<description>you&#039;re actually a just right webmaster. The web site loading pace is amazing. It sort of feels that you&#039;re doing any distinctive trick. Also, The contents are masterwork. you have performed a fantastic activity in this subject!</description>
		<content:encoded><![CDATA[<p>you&#8217;re actually a just right webmaster. The web site loading pace is amazing. It sort of feels that you&#8217;re doing any distinctive trick. Also, The contents are masterwork. you have performed a fantastic activity in this subject!</p>
]]></content:encoded>
	</item>
	<item>
		<title>Comment on Grow Your Business With Memorable Customer Service. by Jeff Goodman</title>
		<link>http://www.pbda.com.au/grow-your-business-with-memorable-customer-service/#comment-471</link>
		<dc:creator>Jeff Goodman</dc:creator>
		<pubDate>Wed, 07 Dec 2011 22:23:57 +0000</pubDate>
		<guid isPermaLink="false">http://www.pbda.com.au/?p=4597#comment-471</guid>
		<description>Good customer Service
Apple Store Hornsby
I had a problem with how quickly the battery in my iPhone was discharging.  The young lady spent 20 minutes with me going through the ins and outs and now everything is in order.  The best thing is that she knew that I wasn’t buying anything at the time.  But guess where I am going to buy our Christmas iPod from?

Bad Customer Service
Myer Hornsby
All “Paypoints” ,as they call them, bar one, on the floor closed, a queue of 10 people waiting to pay for their purchases and not a staff member in sight.  After about 5 minutes, and being resourceful I decided on some direct action and simply called out in a voice sure to be heard at all points of the floor “Is there anybody out there?”
There was a milds commotion including some applause from my fellow shoppers and eventually some assistance arrived to subdued applause.
It is probably not the staff member’s fault but it is probably the answer to why customers are going to stores looking and trying on then buying online (at a cheaper price) and those running the retailers want us to feel sorry for them!

A Couple of General Points
1.	Why is it that the only places that you get anything like good and attentive service are where the salesperson’s reward is driven primarily by commission?
2.	The spin doctors are also at work.  The simple “checkout closed signs are disappearing and are being replaced by signs saying “Allow us to serve you somewhere else.”  Where you might properly ask.</description>
		<content:encoded><![CDATA[<p>Good customer Service<br />
Apple Store Hornsby<br />
I had a problem with how quickly the battery in my iPhone was discharging.  The young lady spent 20 minutes with me going through the ins and outs and now everything is in order.  The best thing is that she knew that I wasn’t buying anything at the time.  But guess where I am going to buy our Christmas iPod from?</p>
<p>Bad Customer Service<br />
Myer Hornsby<br />
All “Paypoints” ,as they call them, bar one, on the floor closed, a queue of 10 people waiting to pay for their purchases and not a staff member in sight.  After about 5 minutes, and being resourceful I decided on some direct action and simply called out in a voice sure to be heard at all points of the floor “Is there anybody out there?”<br />
There was a milds commotion including some applause from my fellow shoppers and eventually some assistance arrived to subdued applause.<br />
It is probably not the staff member’s fault but it is probably the answer to why customers are going to stores looking and trying on then buying online (at a cheaper price) and those running the retailers want us to feel sorry for them!</p>
<p>A Couple of General Points<br />
1.	Why is it that the only places that you get anything like good and attentive service are where the salesperson’s reward is driven primarily by commission?<br />
2.	The spin doctors are also at work.  The simple “checkout closed signs are disappearing and are being replaced by signs saying “Allow us to serve you somewhere else.”  Where you might properly ask.</p>
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	</item>
	<item>
		<title>Comment on Grow Your Business with Confidence by Top Ten Tips to Survive and Grow in Hard Economic Times &#124; PBDA</title>
		<link>http://www.pbda.com.au/grow-your-business-with-confidence/#comment-248</link>
		<dc:creator>Top Ten Tips to Survive and Grow in Hard Economic Times &#124; PBDA</dc:creator>
		<pubDate>Sat, 22 Oct 2011 07:13:24 +0000</pubDate>
		<guid isPermaLink="false">http://www.pbda.com.au/?p=3644#comment-248</guid>
		<description>[...] additional reading about business confidence, go to the Article on the PBDA [...]</description>
		<content:encoded><![CDATA[<p>[...] additional reading about business confidence, go to the Article on the PBDA [...]</p>
]]></content:encoded>
	</item>
	<item>
		<title>Comment on Grow Your Business with Confidence by google</title>
		<link>http://www.pbda.com.au/grow-your-business-with-confidence/#comment-139</link>
		<dc:creator>google</dc:creator>
		<pubDate>Sun, 04 Sep 2011 23:23:40 +0000</pubDate>
		<guid isPermaLink="false">http://www.pbda.com.au/?p=3644#comment-139</guid>
		<description>I liked your article is an interesting technology 
thanks to google I found you</description>
		<content:encoded><![CDATA[<p>I liked your article is an interesting technology<br />
thanks to google I found you</p>
]]></content:encoded>
	</item>
	<item>
		<title>Comment on Top Ten Tips for Time Management by Christian Inspiration</title>
		<link>http://www.pbda.com.au/pbda-top-ten-tips-for-time-management/#comment-137</link>
		<dc:creator>Christian Inspiration</dc:creator>
		<pubDate>Tue, 30 Aug 2011 15:56:49 +0000</pubDate>
		<guid isPermaLink="false">http://www.pbda.com.au/?p=3138#comment-137</guid>
		<description>Good writing about time management. Just a few more tips that help me are planning a list of  things that need to be done. I find that this entire process of keeping things scheduled is what allows me to manage my time better and to spend more time on my passions.</description>
		<content:encoded><![CDATA[<p>Good writing about time management. Just a few more tips that help me are planning a list of  things that need to be done. I find that this entire process of keeping things scheduled is what allows me to manage my time better and to spend more time on my passions.</p>
]]></content:encoded>
	</item>
	<item>
		<title>Comment on Gillard:  Why Should You Vote Labor? by Julia, We Used To Care But Things Have Changed &#124; PBDA</title>
		<link>http://www.pbda.com.au/gillard-why-should-you-vote-labor/#comment-133</link>
		<dc:creator>Julia, We Used To Care But Things Have Changed &#124; PBDA</dc:creator>
		<pubDate>Sat, 27 Aug 2011 16:03:38 +0000</pubDate>
		<guid isPermaLink="false">http://www.pbda.com.au/?p=3840#comment-133</guid>
		<description>[...] This video is a response to Gillard: Why Should You Vote Labor? [...]</description>
		<content:encoded><![CDATA[<p>[...] This video is a response to Gillard: Why Should You Vote Labor? [...]</p>
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